Technical support
If you have a problem or a question about SecureSafe Pro,
please contact our Technical
Support Team at using the feedback form.
Please inform us about the following:
- SecureSafe Pro version and build (from About menu)
- SecureSafe Pro registration code or user ID (if you're
a registered user) – this will help us to process your request
faster
- Where did you get SecureSafe Pro (http or ftp site)
- Windows 95/98/ME/NT/2000/XP version (including service packs and
other fixes installed), US or international, OEM or not
- Computer information: CPU type and speed, amount of memory installed
- Description of your problem (as much information as possible
to describe the problem)
- Any additional information, which may help: the type of
your hard drive, size and type of the partitions, versions of
drivers in use
(e.g. for
Iomega ZIP drive) size of your datafile etc.
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